Frequently Asked Questions

Everything you need to know about shopping with Negative.

How long does shipping take?

Standard shipping typically takes 3-5 business days. Express options are available at checkout for delivery within 1-2 business days.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Returns are free for domestic orders.

How do I find my size?

Please refer to our comprehensive Size Guide located on each product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Are your products sustainably made?

Yes, Negative is committed to ethical manufacturing. We use organic cotton and recycled materials wherever possible to minimize our environmental footprint.

Can I change or cancel my order?

Orders are processed quickly, but we have a 60-minute window for changes or cancellations. Please contact our support team immediately if you need to modify your order.