Returns & Exchanges

We want you to love every piece you purchase from Negative, which is why we offer a seamless 30-day return window for all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or store credit.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely package your items.

3

Drop Off Package

Hand your package to the designated carrier or drop it off at any official collection point within 7 days of receiving your label.

4

Receive Your Refund

After our warehouse team inspects the returned garments, your refund will be processed back to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing